FAQ (Frequently Asked Questions)
1. What is 996 Enthusiasts?
996 Enthusiasts is a dedicated online community and marketplace for Porsche 996 owners and enthusiasts. Our website provides a platform to buy, sell, trade Porsche 996-related products, accessories, and services, as well as access to an online store and a web forum where members can discuss all things Porsche 996.
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2. How do I join the 996 Enthusiasts community?
Joining is easy! Simply create an account by clicking on the "Sign Up" button at the top of the page. Once registered, you’ll have full access to our marketplace, forum, and online store. You can also connect with fellow Porsche 996 enthusiasts.
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3. How do I list a product or part for sale?
To list an item for sale, log in to your account and navigate to the "Buy/Sell/Trade" section. Follow the instructions to create your listing, including providing detailed information and photos of the product. Once your listing is live, potential buyers will be able to view it and contact you directly.
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4. How do I make a purchase from the online store?
To make a purchase, browse our online store, add items to your cart, and proceed to checkout. You’ll be prompted to enter your shipping and payment details. Once your order is confirmed, we will process and ship it directly to you.
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5. Do you ship internationally?
Currently, we offer shipping to customers within the United States. International shipping options are available but shipping costs, including any taxes, tariffs, or duties will be solely responsible by the customers.
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6. How can I participate in the web forum?
To participate in the forum, simply create an account and log in. Once logged in, you can browse discussions, ask questions, share advice, and engage with other Porsche 996 enthusiasts. Our community is here to support you and share knowledge.
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7. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Affirm (dependent on individual approvals and credits). All transactions are securely processed.
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8. Can I modify or cancel my order?
Once your order has been processed and shipped, we are unable to make changes. If you need to modify or cancel your order before shipment, please contact us immediately at admin@996enthusiasts.com for assistance.
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9. How do I contact customer support?
You can reach our customer support team by emailing us at admin@996enthusiasts.com. We are happy to assist you with any inquiries or issues you may have.